Are complaints consuming time, creating tension and unhealthy stress?
Would an initial assessment clarify issues and the appropriate way forward?
Do parties need a safe way to discuss concerns and reset relationships – mediation or facilitated discussion?
Would training or coaching strengthen communication and leadership skills?
Would a culture review assist the team to reduce conflict and create a positive, values-driven and healthy workplace?
Is an independent, procedurally fair investigation needed to respond to formal complaints?
With decades of experience, specialist skills, accreditation and a commitment to assisting teams to interact in a way that reflects the organisation’s values and goals. We are trusted by managers, human resource teams and unions to deliver fair and cost effective solutions.